TERMS AND CONDITIONS

PAYMENT:
Paintball games are charged according to the balls bought, minimum balls a customer can buy is a hundred balls (100) which costs thirty thousand (30,000/= Tshs.) only. In case of a large group of fifteen people (15) and above a discounted price of twenty five thousand (25,000/= Tshs.) will be charged. Customers have to pay at least twenty five percent (25%) of the amount for a booking to be confirmed, which is non-refundable.
With a hundred bullets, a customer gets:
  • Gear (Jamsuits)
  • Marker
  • Mask
  • Pod for extra balls
  • Free Mountain Dew Soda
  • One hour playing time


Payment is done through Cash, M-Pesa or Tigo Pesa. If payment is not received within twenty four hours (24) of booking, the booking will not be valid.

All bookings are confirmed upon payment. If payment is not received after booking through cash, m-pesa or tigo pesa, booking will not be valid.


CANCELLATION:
Cancellation of confirmed bookings by the company (i.e. where payment has been made) will attract a Cancellation Fee of 25%. The Company reserve the right to offer alternative hour for that same day or another day in case of over booking the arena or for any reason beyond control. Please view all of the Terms & Conditions before paying for your booking.


COMPLAINTS:
Any complaints about employees or the company may be sent to our email: mdpa.dsm@gmail.com. There is no guarantee of a resolution. Each case will be looked at individually, and the company will try to fix it.


TERMS AND CONDITIONS:
•In case of cancellation of confirmed bookings (i.e. where payment has been made) by the client  within two days, the amount paid will not be refunded.
•In case of cancellation of confirmed bookings within a week, the whole amount will be refunded.
•The company has got rules and regulations of the games, the company reserve the right to stop a client from playing in case of failure to play according to rules and regulations.
•Drinks from outside will be charged two thousand per bottle. (2,000/=)
•Food from outside will be charged three thousand per plate/packet. (3,000/=)



RULES

MOUNTAIN DEW PAINTBALL ARENA 

SAFETY RULES OF PAINTBALL
Wear masks at all times
When a game is being played, wear your mask at all times. Do not remove your mask in the dead zone if the dead zone is within range of the field. There are no exceptions to this rule. Keep masks on until barrel plugs have been placed back on all loaded guns. Remember that most severe paintball injuries occur because someone removed their mask at an inappropriate time. 
Do Not Drink and Play
If you are under the influence of alcohol, illegal drugs, or prescription medicine, DO NOT PLAY PAINTBALL. Keep things safe and only play if you are fully coherent. 
No Blind Firing
Do not fire if you can't see what you are firing at. Many players are tempted to stick their guns out and fire without looking, but avoid this. Blind firing can lead to accidentally shooting players who are leaving the field, referees, or other things you shouldn't shoot. 
Surrenders
Close-range shots are considerably more painful than shots from a distance and it is customary to offer surrender to any opposing player within six meters or twenty feet. Many fields require players to accept surrender if another player has come within twenty feet and has a shot on them.

Assistance while Paintball
At any point in the game if there is any problem, you MUST rise your hand or shout out for assistance to from the referee. 
Shoot Less Than 300 FPS
Keep paintball velocities under 300 (and generally under 280) feet per second (FPS). Gun speeds can be timed with a paintball chronograph (available to use at most pro shops), and should be carefully monitored. A paintball that travels at 280 FPS can cause small bruises, while a paintball that travels faster can cause significantly more damage including severe welts and broken skin. 
Use Barrel Plugs
Whenever masks are not being worn, all guns should be blocked with a barrel plug or barrel sock. Safeties are good and should be used, but they often fail or are not properly used, and a physical protection from wayward paintball is a must. Unless everyone has a mask on, do not take out your barrel plugs. 
Common Sense
Most problems can be avoided if you just use common sense. Don't shoot private property. Don't shoot out of a moving vehicle. Don't look down the barrel of a loaded gun. Don't shoot yourself, etc. If you ever wonder if something might be a good idea, it's not. At all times, keep your finger off the trigger until ready to shoot. Never point the run at anything that you do not intent to shoot.
Don't Take Off Your Mask Until the Game is Over
This has already been said, but needs repeating: DO NOT REMOVE YOUR MASK WHILE A GAME IS STILL BEING PLAYED! Most severe injuries can be avoided if players simply keep their masks on.

NOTE: BREAKAGE AND MISUSE OF THE GUN, HELMET WILL BE ACCOUNTABLE TO THE USER.

SAFETY IS YOUR RESPONSIBILITY